Effective Date: 07-01-2020
Entity: iTechCloud Solution Private Limited (“iTechCloud”, “we”, “our”, “us”)
We are committed to protecting your privacy. This Privacy Policy explains what information we collect, why we collect it, how we use it, and how we safeguard it.
1. Information We Collect
1.1 Personal Information (Provided by You):
- Name, email address, phone number, company name, job title.
- Industry and interest areas (e.g., Salesforce, AI services).
- Resume, LinkedIn profile, work history (if applying for careers).
1.2 Technical Information (Automatically Collected):
- IP address, browser type, device info, operating system.
- Website usage data via analytics tools.
- Cookies, session data, page navigation.
1.3 Third-Party Data:
- Information shared with us by partners, referral sources, or Salesforce ecosystem tools.
2. How We Use Your Information
- To respond to inquiries, demo requests, and customer support.
- To assess and process job applications.
- To provide Salesforce and AI consulting services.
- To send newsletters, thought leadership, and marketing communications (if opted-in).
- To improve website functionality, security, and user experience.
- To comply with legal or regulatory obligations.
3. Data Sharing & Disclosure
We may share your information with:
- Internal teams: Sales, marketing, delivery, HR.
- Authorized partners/vendors: Salesforce, HubSpot, analytics providers.
- Internal teams: Sales, marketing, delivery, HR. Authorized partners/vendors: Salesforce, HubSpot, analytics providers. Legal/regulatory authorities: When required by law.
We do not sell or rent your personal information.
4. Data Security
- Industry-standard encryption and firewalls.
- Role-based access control for sensitive data.
- Secure hosting infrastructure with backups.
5. Data Retention
- Client/prospect data: retained as long as required for business purposes.
- Job applicant data: retained up to 12 months unless legally required otherwise.
6. Your Rights
Depending on your location (GDPR/CCPA/PDP Bill 2023):
- Right to access, correct, or delete your data.
- Right to withdraw consent for marketing communications.
- Right to lodge a complaint with a supervisory authority.
7. Contact
For privacy-related queries: contact@itechcloudsolution.com
